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The Patient Access Representative (Scheduling) is a key member of the Patient Access team at Mackenzie Health, directly contributing to the effective coordination of patient scheduling and registration functions. This role is responsible for accurately transcribing physician orders, scheduling and pre-registering patient appointments, verifying healthcare coverage, and delivering outstanding customer service via phone, email, and online platforms. The representative also plays a crucial role in supporting patient inquiries through our Patient Scheduling Call Centre, serving as the first point of contact to ensure timely, accurate, and compassionate service.
As a Registered Nurse, you’ll use a patient- and family-centred approach in providing holistic, quality and safe care to patients within the scope of practice identified by the College of Nurses of Ontario, evidence-based nursing practices and the standards set by Mackenzie Health. Working independently and collaboratively as part of the interprofessional care team, you’ll contribute to creating a world-class health experience for patients and their families, by demonstrating professionalism at every turn, upholding our values of excellence, leadership and empathy, and exemplifying our Commitment to Caring.
The Food Service Attendant will provide support to the department of Food and Nutrition Services by completing the food service and sanitation tasks as assigned including clean-up of patient/services dishes and Food Services equipment, carrying out food preparation for patients as appropriate and general departmental cleaning as required.
What must you have?
- Current and...
As a member of the Child Care & Early Learning Centre team is responsible for assisting in providing exemplary care and educational programs for young children. Must be committed to the philosophy of the Centre and its mandate to offer service in accordance with Ontario Legislation and requirements of the Ministry of Education. This role will co-operatively assist in planning and implementing the daily program with the E.C.E. under the direction of the Co-ordinator. The role includes supporting appropriate programs and activities in an Early Learning development environment for children aged 12months up to 6 years of age as well as daily enhanced cleaning duties.
As part of the inter-professional team the Registered Technologist plays an essential role in providing quality and patient/family centered care. The Registered technologist is responsible to work within a team environment to complete diagnostic images of In-patient and Out-patient clients in an accurate, efficient and professional manner. All roles are essential in providing a safe and healthy environment for patients, staff, physicians, volunteers and others by ensuring that health and safety policies are followed. Staff will rotate through x-ray master.
The Patient Access Representative - Coordinated Access is a specialized administrative and access-coordination role within the centralized Diagnostic Imaging (DI) Coordinated Access Hub at Mackenzie Health. Reporting to the Manager, Coordinated Access, the role is responsible for the accurate validation, coordination, and management of diagnostic imaging referrals in alignment with standardized regional access criteria, clinical readiness requirements and integrated workflows across partner sites.
Reporting to the Director, Occupational Health and Wellness, the Mask Fit Tester administers all aspects of the Respiratory Protection Program and works along with the Safety Consultants to resolve identified issues and opportunities. This includes managing, planning, promoting, implementing, coordinating, evaluating related initiatives and contributing to the overall success of the organization’s Health and Safety programs consistent with the position's qualifications and professional practices. This role is responsible for conducting the Mask Fit Testing which includes scheduling appointments, managing follow up and maintaining fit test records in accordance with the Respiratory Protection...
Functioning as a team player, contributes to the promotion and treatment of health conditions by performance and interpretation of diagnostic laboratory tests, ensuring optimum patient care.
Contribute to safe, quality care by:
- Performs routine bench work according to established methodologies and procedures.
- Demonstrates a comprehensive working knowledge of...
As part of the inter-professional team the Registered Technologist plays an essential role in providing quality and patient/family centered care. The Registered technologist is responsible to work within a team environment to complete diagnostic images of In-patient and Out-patient clients in an accurate, efficient and professional manner. All roles are essential in providing a safe and healthy environment for patients, staff, physicians, volunteers and others by ensuring that health and safety policies are followed. Staff will rotate through x-ray master.
This is a Summer Student position from May 1, 2026 to August 28, 2026. The Pharmacy student will receive training and certification to conduct medication histories to gather the Best Possible Medication History (BPMH) for newly admitted patients. Contribute to safe, quality care by:
- Gathering and documenting best possible...
Functioning as a team player, contributes to the promotion and treatment of health conditions by performance and interpretation of diagnostic laboratory tests, ensuring optimum patient care.
Contribute to safe, quality care by:
- Accessioning of specimens and gross dissection/dictation of small uncomplicated specimens.
- Under the supervision of a Pathologist...
The Social Worker MSW, CKD will practice within the interprofessional team model and be responsible for providing psychosocial assessment and support discharge planning, counseling, financial planning assistance, and patient/family education to assist individuals and their families to achieve optimal psychosocial functioning throughout the continuum of care.
Contribute to safe, quality care by:
- Discern relevant information to make...
Through a patient and family centered approach, the Registered Practical Nurse provides holistic, high quality and safe care to patients within the scope of practice identified by the College of Nurses of Ontario, evidence-based nursing practices and the standards set by Mackenzie Health. Registered Practical Nurses provide care to patients with complex care needs that are well defined and established, who have predictable outcomes and manageable responses. As a member of and in collaboration with the interprofessional care team, the Registered Practical Nurse contributes to creating a world-class health experience for patients and their families with every interaction based on professionalism, the...
The Program Specialist, Logistics Services plays a key role in supporting the efficient operation of the organization’s logistics services, including the Just-In-Time (JIT) program, central stores, and shipping & receiving. Reporting to the Manager, Logistics Services, this role ensures optimal product availability, inventory accuracy, and supply continuity to meet clinical and operational needs across the organization.
The Program Specialist, Logistics Services is responsible for managing critical product backorders and substitutions, coordinating product conversions, supporting...
In collaboration with ultrasound technicians, other hospital staff and various community services provides clerical support to maintain progressive and personalized healthcare environment.
The Unit Secretary is responsible for booking tests and appointments in a fast paced, dynamic clinic setting. This position also inputs data information including chart preparation in EPIC, printing labels, and completing patient calls in preparation for care as well as other duties to support excellent care. The Unit Secretary will respond to inquiries on the telephone, over email and...
To provide assessment and treatment services including training and staff support in the delivery of behavioural services including assisting the Program Consultant in designing and ensuring implementation, monitoring of skills promotion and behaviour intervention programs. Working within Standards of Practice as outlined by the Ontario Association for Behaviour Analysis. Assisting the Program Consultant in developing and implementing training of mediators, individually or in a group setting on the principles and procedures of applied behaviour analysis and developing and implementing on-going education (workshops and seminars) to community agencies and...
Coordinates and participates in all Computerized Tomography scanning procedures, producing excellent quality radiographs. Responsible for efficient and safe operation of the all CT scanners and related equipment in accordance with prescribed radiation safety procedures.
Contribute to safe, quality care by:
- Managing a workload effectively in a fast-paced environment.
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Reporting to the Director, Application and End-user Support, the Team Lead, Application and Integration works collaboratively with internal and external stakeholders to implement, optimize, support, and maintain the Hospital’s systems, devices and integrations at the Cortellucci Vaughan Hospital, Mackenzie Richmond Hill Hospital and satellites locations. This includes being accountable for supporting smart and non-clinical systems, integration, and managing best customer service support. The Team lead provides leadership, guidance, and support to the teams and ensures the achievement of the digital health strategic goals.
Reporting to the Manager, Laboratory Services, The Pathologist Assistant provides anatomical pathology services under the control and supervision of a Pathologist by assisting in the preparation of surgical specimen dissection. Contribute to safe, quality care by:
- Managing a workload effectively in a fast-paced environment.
- Addressing and resolving issues in a productive, respectful manner.
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The HELP Assistant is responsible for the daily facilitation of the Hospital Elder Life Program (HELP). Working in collaboration with the HELP Specialist, the HELP Assistant will oversee the day to day working of the HELP program.
The Hospital Elder Life Program (HELP) involves facilitating specially trained volunteers providing targeted interventions that address geriatric issues known to contribute to cognitive and...