The Research Coordinator plays a central role in supporting and overseeing all research activities by working closely with principal investigators. This position is responsible for the overall coordination and day-to-day management of research studies, including overseeing timelines, resources, regulatory requirements, and study deliverables. Acting as a key liaison, the Research Coordinator collaborates with physicians, other clinical staff, research partners, trial sponsors, and participants to ensure seamless communication and execution of study protocols. The role involves supporting study oversight, participant recruitment, data collection, and compliance with ethical and regulatory standards. In addition, the Research Coordinator facilitates study-related training, presentations, and cross-institutional collaboration.
- Ongoing coordination of research study activities across various departments, including day-to-day handling of timelines, resources, deliverables, and study tasks.
- Prepares and leads presentations of research related information.
- Effectively liaise with investigators and researchers from various research partners, such as hospitals, research institutes, and universities throughout research studies.
- Recruiting study participants (e.g., identifying and screening potential subjects, obtaining informed consent).
- Coordinating patient visit schedules as per study protocol, including ensuring ongoing informed consent.
- Executing or coordinating all aspects of study visits (e.g., assessment of adverse events, monitoring safety, medication administration, sample collection, processing of samples according to clinical protocol).
- Reporting of adverse events and serious adverse events according to the Research Ethics Board, Sponsor, and Health Canada guidelines;.
- Coordinating services for research requirements within Mackenzie Health (e.g., laboratory, pharmacy, diagnostic imaging).
- Promoting research across the organization through visits to various programs and units.
- Orientation of healthcare staff to research studies.
- Assist investigators in the development and implementation of study protocols and standard operating procedures.
- Support and coordinate research proposals, grant applications and grant letters of support.
- Completing Feasibility Questionnaires and Protocols for prospective new trials.
- Attending all site and study meetings as required.
- Actively working to support initiatives, milestones, and deliverables, including participation in meetings and discussions, and reviewing protocols with physician champions and PI’s as they become available.
- Working autonomously to provide clinical research care for patients participating in clinical trials; liaising with other research teams or medical teams as needed.
- Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.
- Assisting in drafting internal budgets for new and ongoing studies.
- Implementation and coordination of all aspects of data collection and source documentation, as per Mackenzie Health policy, ICH/GCP guidelines, and any applicable organizational policies.
What must you have?
- Bachelor’s degree or higher level of education;
- Two years’ experience working in research, including clinical trials is required.
What else do you bring?
- Excellent interpersonal, verbal and written communication skill.
- Experience working directly with principal investigators is strongly preferred.
- Attention to detail and meticulous documentation practice.
- Evidence of good physical assessment, psychosocial assessment and patient/family teaching skills.
- Experience with clinical data collection from electronic medical charts.
- Demonstrated proficiency with MS Office software – Word, Excel, Outlook and PowerPoint.
- Strong knowledge base in Clinical Trials including clinical research experience.
- Experience with grant and manuscript preparation and formatting.
- Knowledge of IATA shipping regulations and basic laboratory procedures.
- Ability to set priorities and work both independently and as a team member with accuracy in a dynamic, multidisciplinary environment.
- Willing to learn new research methodologies.
- Autonomous critical thinking ability.
- Excellent organizational and time management skills.
- Demonstrates understanding of contribution to patient and staff safety.
- Demonstrates strong decision-making, problem-solving and critical thinking skills.
- Proven attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Ability to perform the essential duties of the job.
- Effectively uses empathy in interactions with others.
- Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
- Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
Preferably, your profile also includes:
- A research-based Master’s degree in a health-related field is strongly preferred.
- Experience with industry sponsored Health Canada regulated trials is strongly preferred.
*You may be required to work at any site of Mackenzie Health.
