The Clerk Typist Receptionist provides administrative and clerical support for the Program including telephone and reception duties compiling statistics and preparing billing statements.
Contribute to safe, quality care by:
- Reception duties (answering telephones, filing, photocopying, faxing, etc.)
- Greeting patients as they check in for their visits
- Calling in patient unit re patient schedules
- Supporting Clinics and scheduling follow up appointments
- Scheduling for CVH
- Other duties as assigned
What must you have?
- Secretarial/Office Administration certificate from a recognized post-secondary institution.
- Working experience in Chronic Kidney Disease (data collection management, vascular access & scheduling) required.
- Must have Nephrology Coding and Billing experience.
What else do you bring?
- Able to discern relevant information to make effective judgments and decisions.
- Computer skills in a Windows environment with knowledge of a variety of computer programs/applications (i.e. Windows XP, Word, Excel, Microsoft, Outlook etc.).
- Excellent interpersonal and communication skills.
- Primary assignment at the Vaughan Satellite Site; however may be assigned to the Oak Ridge’s Satellite site or Mackenzie Health Richmond Hill site locations based on operational needs.
- Able to prioritize appropriately to effectively deal with a variety and volume of work.
- Proven interpersonal, communication and organizational skills.
- Demonstrates excellent written and verbal English skills.
- Ability to speak a second language, an asset.
- Self-motivated to work with minimal supervision.
- Strong organizational and administrative skills.
- Experience in statistical analysis an asset.
- Proven attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Ability to perform the essential duties of the job.
- Effectively uses empathy in interactions with others.
- Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring and values – Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
Preferably, your profile also includes:
- Previous experience within the Clerk Typist Receptionist classification.
*This position is represented by OPSEU.
*You may be required to work at any site of Mackenzie Health.
