System Support Representative - Business Services

• High School education. 
• Graduate of a relevant program/diploma or equivalent combination of post-secondary education and/or relevant experience is preferred.  

• Demonstrate initiative, excellent organization skills, adaptability, ability to prioritize conflicting demands and multi-tasking within tight deadlines
• Excellent customer service approach and skills
• A minimum of 1 years’ experience in customer service assistance 
• Intermediate Microsoft Office skills (Word, Excel, , Outlook)
• Strong interpersonal and communication skills (written and verbal)
• Self-directed and the ability to maintain effectiveness during change and with minimal supervision
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.