The Supervisor, Central Equipment works in collaboration with the Manager, Biomedical Engineering to provide leadership and operational oversight for the daily activities of the Central Equipment team. This includes coordination, supervision and support for team members, including facilitating training, managing workflows, and promoting high standards of service delivery. The Supervisor will also provide support to projects in accordance with the strategic goals and plans of the department and Mackenzie Health.
Primary Responsibilities:
- Monitors equipment performance and coordinates the communications for equipment repairs and makes recommendations for decommissioning surplus equipment.
- Conducts regular quality assurance audits and safety checks.
- Acts as a point of contact for staff and service partners regarding daily operational issues.
- Assists the Manager with the recruitment and selection of all department staff within the approved budget guidelines.
- Assists with the coordination of orientation and training for new staff members and ensures they are given all resources required to succeed at Mackenzie Health.
- Assists the Manager with the completion of performance appraisals and provides ongoing feedback to staff in a positive and supportive manner.
- Coordinates staffing and schedule assignments to ensure appropriate staffing coverage and scheduling.
- Assists the Manager with the attendance management program of department staff.
- Provides support to projects as defined by the Manager in accordance with the strategic goals and plans of the department and Mackenzie Health.
- Supports the development and implementation of departmental policies, procedures, and best practices to enhance service delivery and equipment lifecycle management.
- Ensures accurate documentation and compliance with regulatory standards related to equipment handling, maintenance, and storage.
- Maintains detailed records and reporting systems to track equipment movement, utilization, and service history for auditing and planning purposes.
- Provides mentorship and fosters a positive work culture that supports professional growth, staff
engagement, and high team performance. - Builds relationships with peers and other contacts across the organization to create opportunities
for synergy/integration. - Ensures reporting of quality indicators and data collection.
- Demonstrates understanding of, compliance with, and commitment to, patient safety
responsibilities and corresponding hospital plans, policies, and procedures to ensure a safe
environment for patients and staff. - Coordinates and performs various tasks related to Real Time Locating Systems (RTLS).
- Other duties as assigned.
What must you have?
- Post-secondary education in a healthcare related field or equivalent combination of postsecondary
education and healthcare experience, required. - Minimum 3 years direct supervisory experience, required.
- Experience in training staff, required.
What else do you bring?
- Proven ability to work within a computerized environment.
- Excellent time management and organizational skills with an ability to respond to multiple
priorities in a timely manner and delegate where appropriate. - Demonstrates a strong patient and customer focused philosophy in all interactions.
- Excellent ability to problem solve individually and within a team.
- Demonstrated project management skills.
- Effective teamwork and conflict management skills.
- Computer literacy in a Windows environment utilizing Word, Excel, PowerPoint, and Outlook at an
intermediate level. - Proactive and self-motivated with an ability to work with minimum supervision.
- Ability to develop partnerships with key stakeholders.
- Demonstrated ability to initiate and model positive change.
- Self-motivated and adaptable.
- Effective written, communication and presentation skills.
- Proven attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures
that foster a safe and inclusive environment for all. - Ability to perform the essential duties of the job.
- Effectively uses empathy in interactions with others and demonstrates behaviours consistent with
Mackenzie Health’s Commitment to Caring. - Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and
Empathy. - Commitment to providing an exceptional experience for staff and clients within a challenging and
exciting health care environment.
Preferably, your profile also includes:
- Experience in staff scheduling and monitoring performance an asset.
- Experience working with RTLS and CMMS systems an asset.
*You may be required to work at any site of Mackenzie Health.
