Technical Specialist - Cytotechnology - MRHH Laboratory Services

The Technical Specialist Cytology Laboratory is an integrated member of the Laboratory Services team, collaborates closely with laboratory staff, Clinicians and clinical areas to ensure proper patient care. This position will provide Technical oversight of the Cytology Laboratory, collaborate as required with other Lab Discipline Technical Specialists and with the Laboratory Leadership team. Will be responsible for the overall monitoring of the Cytology department, Quality, TAT and Instrumentation as well as for all IQMH requirements as it pertains to the department. The Technical Specialist – Cytology will provide guidance, training and coaching of new and current staff. Will establish and maintain Quality Assurance Program in Cytology. Will be responsible to develop, coordinate and assess the training and competency assessment program in Cytology as well as to provide feedback to staff on performance of competency assessments. Will monitor Quality Control to ensure proper operation of the department as necessary. Provides real time resolution and follow up of any Cytology issues and complaints, either within the Laboratory or within the Hospital (or offsite locations). Collaborates with other Laboratory Technical Specialists and Clinical Units on Cytology matters. Collaborates closely with Laboratory Leadership. Accountable for discipline specific orientation, training and competency programs.

Contribute to safe, quality care by:

• Managing a workload effectively in a fast-paced environment.
• Addressing and resolving issues in a productive, respectful manner.
• Exercising sound professional judgment and using best practice guidelines.
• Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

• Graduate from a recognized Medical Laboratory Technology program and Canadian Society for Medical Laboratory Science (CSMLS) certification as a General Medical Laboratory Technologist (MLT)
• Member in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO)
• 5 years or more of current hospital Cytology laboratory experience required
• Proven understanding of Cytology workflows required.

What else do you bring?

• Demonstrated troubleshooting and problem-solving skills, customer relationship building skills and the ability to interact well to others
• Proven interpersonal, oral and written communication skills
• Excellent interpersonal skills, demonstrated service-orientation
• Demonstrated leadership skills
• Proven analytic capacity, attention to detail and demonstrated ability to work independently
• Receptive to new ideas and change
• Demonstrated proficiency in Microsoft Word, Excel, Powerpoint and Outlook
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring and values – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

• B.Sc. in healthcare preferred
• Previous experience with project management experience preferred
• Understanding of Schedules and scheduling systems preferred.

*You may be required to work at all sites of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.