The Supervisor, Medical Device Reprocessing is responsible for facilitating the delivery of quality service for timely processing of equipment and supplies necessary to support the operation of internal departments; supervising and developing human resources, developing and maintaining inter-department linkages; performing administrative responsibilities and following a program of quality assurance. The Supervisor promotes the development of a motivated and cohesive team and supports educational strategies to enhance staff knowledge with respect to processing practices and service delivery.
Contribute to safe, quality care by:
- Responsible for the timely processing of equipment and supplies necessary to support the operation of internal departments.
- Ensuring patients have the best possible patient care by delivery of products processed in accordance with all regulations and standards of decontamination, disinfection and sterilization.
- Coordinating and/or collaborating with multi-disciplinary teams to ensure that continuity of and exemplary patient care is provided.
- Facilitating supports and ensuring ongoing structures to support standardized processing practices and educational strategies on processing practices, actively participates in the coordination and/or delivery of education sessions/seminars as required.
- Functioning as a resource for staff by providing continuous education and training to ensure compliance with statutory requirements and established procedures and protocols.
- Allocating staff resources including: monitoring, scheduling and utilizing staff efficiently to ensure adequate shift coverage.
- Monitoring quality standards and performs quality checks and takes corrective action as required.
- Performing administrative responsibilities.
What must you have?
- Sterile Supply Processing Certificate from a recognized community college or university.
- Five (5) years of recent working experience in a MDR department.
- Two (2) years Medical Device Reprocessing Supervisory experience, preferred.
- Good working knowledge of instrument tracking systems and operating room instrumentation.
What else do you bring?
- Demonstrated understanding of current legislation, regulations and procedures for sterilizing of hospital equipment and related infection control issues.
- Well-developed team-building, conflict management and consensus-building skills.
- Proven ability to work collaboratively and to motivate others.
- Excellent written and oral communication and interpersonal skills with a strong customer focus and ability to work effectively in a diverse/corporate environment.
- Self-motivated with demonstrated critical thinking and strong analytical skills.
- Strong Computer skills in a Windows environment utilizing Word, Excel, PowerPoint and Outlook at an advanced level in addition to financial reporting.
- Demonstrates Mackenzie Health’s Core Competencies including great customer service, effective communication, lifelong learning, taking initiative and being a team player.
- Proven attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Ability to perform the essential duties of the job.
- Effectively uses empathy in interactions with others.
- Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
- Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
*You may be required to work at any site of Mackenzie Health.